Terms of Services
These terms of service outline the rules and regulations for the use of dudes.co.in web service provided by Clenet Tech Private Limited. By using this web service, we assume you accept these terms and conditions. The following terminology applies to these Terms and Conditions, Privacy Statement, and Disclaimer Notice and all Agreements: “Client,” “You,” and “Your” refer to you, the person who uses this service and complies with the Company’s terms of service. “The Company,” “Ourselves,” “We,” “Our,” and “Us” refer to our Company. “Party,” “Parties,” or “Us” refer to both the Client and ourselves. Any use of the above terminology or other words in the singular, plural, capitalization, and/or he/she or they are taken as interchangeable and therefore as referring to the same.
Please read these conditions carefully before using the dudes.co.in website. By using the dudes.co.in website, you signify your agreement to be bound by these conditions.
In addition, when you use any current or future dudes.co.in service (e.g., Wish List or Rental Subscription), you will also be subject to these terms, guidelines, and conditions.
These Terms of service constitute an electronic record within the meaning of the applicable law. This electronic record is generated by a computer system and does not require any physical or digital signatures.
License
Unless otherwise stated, Clenet Tech Private Limited and/or its licensors own the intellectual property rights for all material on Clenet web service. You may subscribe to the service as a brand, agency, and identified client, the terms of which differ. All intellectual property rights are reserved. You may use this service for your use subject to restrictions set in these terms of services. Except as otherwise permitted by Clenet Tech Private Limited in writing, any person or business unity must not directly, indirectly, or through automated or other means: (a) distribute, sell, resell, or rent our Business Services to third parties; (b) distribute or make our Business Services available over a network to be used by multiple devices at the same time, except as authorized through tools and configurations that we have expressly provided for your use via our Business Services; and (c) copy, reproduce, distribute, publicly perform or display, modify, or make derivative works based upon all or portions of our Business Services. The Company must not directly, indirectly, or through automated or other means: (d) remove any proprietary rights notices or markings; (e) reverse engineer any aspect of our Business Services or do anything that may discover source code; (f) scrape or extract data from our Business Services; (g) develop or use any applications that interact with our Business Services without our prior written consent; and (h) create software or APIs that function substantially the same as our Business Services and offer them for use by third parties in an unauthorized manner. To report claims of third-party copyright, trademark, or other intellectual property infringement, please contact us. If you infringe the intellectual property rights of others, we may take action with respect to your account, including disabling or suspending your account. Clenet Tech Private Limited reserves the right to monitor all inappropriate, offensive usage of Clenet services or causes a breach of these Terms of services.
Use of Services
The Services are available to all Users having an Internet access and technical and computer resources required for the functioning of the Services, as described on the Website. All costs related to the Services are exclusively borne by the User, including but not limited to material fees, software or Internet access fees. The User is solely responsible for ensuring the proper functioning and parameter of his or her computer facilities and Internet access
Use of Products
The Products listed on our site can be subscribed by anyone by browsing through dudes.co.in. All costs related to the Services are exclusively borne by the User, including but not limited to material fees, software or Internet access fees. The User is solely responsible for ensuring the proper functioning and parameter of his or her computer facilities and Internet access.
Order Confirmation
On receipt of the order, we shall confirm the order with the Customer by sending a confirmation (subject to successful verification of KYC) to the registered e-mail address of the Customer. In the event, any product selected by the Customer is unavailable, we shall inform the same to the Customer. We reserve the right to replace any product selected by the Customer in the event of unavailability.
The Customer shall be provided with an option to either accept or deny such substitution at the time of confirming the order. In the event, the Customer does not accept the substitute Product, we shall consider the order as invalid.
The order raised by the Customer shall be processed subject to successful verification of the KYC and serviceability of the Customer location as per our policy. In case the KYC verification is not successful, or the location is not serviceable by us, we reserve the right to reject the Customer’s order any time prior to delivery, at its sole discretion without assigning any reason even after successful KYC or serviceability of the location.
The Customer authorizes us to verify all the details provided by him/her and verify his/her credit score by evaluating their credit report with the help of any credit bureau and/or any other third party.
Delivery
On confirmation of the order by the Customer, we shall deliver the Products to the location specified by the Customer. The cost of the delivery shall be borne by the customer. The Customer shall be present at the location at the time of delivery agreed between us and the Customer. In case the Customer is not present or has not assigned a representative for taking delivery, at the location and a second delivery attempt is required, we shall charge an extra delivery cost to the Customer.
We shall inspect the quality and ensure that the Products are working and in usable condition before the delivery of the Products to the Customer. The Customer shall inspect the Products for any damage and quality during the time of delivery. In case any Product is damaged during transit or unfit for use, we shall replace the same at its own cost and in case a replacement is not required, such damage shall be noted in the delivery receipt and a photo of the same shall be taken for record. In case any claim of damage is brought against the Product after the acceptance of delivery by the Customer, we shall not be responsible towards replacing the Product and shall levy damage to be ascertained as per the damage policy below.
Service for the Product
We shall provide the service for the Product during the term of this Agreement. In case any service is required for the Product, the Customer shall raise the request for the service; however, we shall try to resolve the issue over a call. In case the same is not resolved, we shall send its representative within 2-5 days from the date service request raised by the Customer to assess the service requirement of the Product, in case the issue cannot be resolved at the Customer Premises, our representative shall pick up the Product from the Customer and shall deliver a temporary basic product to the Customer. As we are not an authorized service provider of the Product manufacturer, we shall submit the Product with the authorized service center of the manufacturer and shall inform the duration required for service to the Customer. Once the original Product is repaired, we shall deliver the original Product to the Customer and shall collect the product from the Customer.
The Customer shall be liable to pay for any quality assessment check (QC) cost incurred by us or any service charges incurred by us for the service. In case of a manufacturing defect, the Customer shall not be liable to pay the charges for such service. Any service arising out of damage as per DAMAGE/LOST clause below, the Customer shall be liable to pay for such damage.
In case the service is due to a manufacturing defect, the Customer shall be charged the monthly rentals on a pro-rata basis for the number of days the Product is used by the Customer. In case the service is due to the damage done by the Customer, then the Customer shall be liable to pay the monthly rentals for the entire duration the Product was in service. However, in case the service period exceeds 30 days, the Customer shall not be liable for the duration the Product was under service.
Damage/Lost
The Customer shall be liable to pay for any damage (including but not limited to dent, scratches, breakage, chipping, cracked display, jailbreak of the device, exposure to liquid or dampness or moisture or sand, hardware and software tampering including jailbreak, rooting, unlocking boot ROM, bending of Product frame, modifications, unauthorized repairs, tampering of the Product serial number, and malware installation or any other cause not arising due to the manufacturing defect of the Product) of the Product, up to the existing market value of the Product, at the time of such damage.
In case the product is lost (including but not limited to robbery, theft, misplacement) by the Customer, the Customer shall intimate us immediately, and the Customer shall either file a first information report (“FIR”) with the jurisdictional police station and share the copy with us or shall assist us in filing the FIR. The Customer shall be liable to pay a penalty amounting to the existing market value of the Product, at the time of such incident.
Inspection
We reserve the right to inspect the Product delivered to the Customer during the final pick-up of the Product at the end of the term or earlier termination (as the case may be). The Customer shall cooperate with us to carry out the necessary quality checks of the Product at the time of pickup of the Product. We shall provide a quality check report to the Customer; in case any damage is found to the Product at the time of reverse pickup, the Customer shall be liable to pay for such damage. The Customer hereby agrees that, in addition to doing the QC at the Customer’s premises, we shall conduct a QC at its warehouse/service center, and in case any additional damage is found, the same shall be informed to the Customer and shall be binding on the Customer.
Data
The Customer is hereby informed that during service any data stored (including but not limited to contacts, images, videos, files, software, and passwords) in the Product will be deleted and reformatted. We shall not be responsible for any loss of software programs, data, or other information contained on the Product. Further, the Customer shall be responsible for deleting and backing up any data stored on the Product before returning the Product to us. In the event, Customer fails to delete the stored data or take back up of the data, we shall delete all the data stored on the Product. The Customer hereby agrees that we shall not be liable for any loss of data stored on the Product or any economic consequential damages including lost profits. The Customer shall be responsible for removing any sim card, memory card, accessories in the Product before submitting it to our representative.
Termination
In the event, the Customer does not wish to extend the rental period beyond the Agreement date, the Agreement shall terminate on the last day of the rental term.
Clenet Tech Private Limited shall have the right to immediately terminate this Agreement in the following events: a. default of payment of rental dues or any other payment dues by the Customer; or b. breach of any of the terms of this Agreement.
Consequences of termination
Clenet Tech Private Limited shall have the right to take possession of the Products delivered to the Customer immediately. Any payment pending from the Customer shall become payable immediately to us. We shall have the right to terminate the Agreement without any cause by providing 7 days’ notice to the Customer.
Ownership of Products:
During the agreement term, Clenet Tech Private Limited (referred to as "the Company") maintains ownership of products delivered to the customer. This includes retaining title and beneficial ownership. The agreement explicitly states that there is no transfer of ownership to the customer. If any product is at risk of seizure, the customer must provide immediate notice to us. In such cases, the customer is obligated to indemnify us against any loss or damage resulting from actions taken against the products.
Assignment:
The customer is strictly prohibited from assigning or transferring any interest in the agreement or the products without the written consent of Clenet Tech Private Limited. Any unauthorized transfer or assignment is considered illegal and a violation of the agreement terms. Notably, we reserve the right to assign this agreement to any third party, including credit rating agencies, factoring agents, and NBFC, without prior notice to the customer.
Indemnification:
The customer is responsible for indemnifying, defending, and holding Clenet Tech Private Limited (the Company) harmless from any claim, demand, cause of action, or loss arising from the customer's use of the product. However, this indemnification does not cover claims resulting from our negligence or willful misconduct. Importantly, these indemnification provisions survive the termination of the agreement.
Your Account:
TUsers are accountable for maintaining the confidentiality of their accounts. Immediate notification to us is required in case of any unauthorized access or password misuse. The customer is expected to take necessary steps to ensure password confidentiality and security.
E-Platform for Communication:
The website serves as an online platform enabling users to subscribe to product rentals. Users acknowledge and agree that they use the website and its services at their own risk and judgment. The website is to be used for personal use, and any commercial use is expressly prohibited.
Your Conduct:
Users must use the website for lawful purposes only. Prohibited activities include, but are not limited to, fraudulent purposes, criminal offenses, and activities causing harm or inconvenience. The website must not be used for objectionable or unlawful purposes.
Claims against Objectionable Content:
Due to the extensive product listings, the website operates on a "notice and takedown" basis. Users are encouraged to report objectionable content, and we will make reasonable efforts to remove such content promptly.
Intellectual Property:
All content on the website is the property of Clenet Tech Private Limited and is protected by copyright laws. Users are explicitly prohibited from extracting or re-utilizing parts of the website's content without our express written consent.
Disclaimer:
Users acknowledge that they access the services at their own risk. We do not guarantee error-free services and explicitly disclaim liability for damages caused by force majeure events or user breaches. The services are provided on an 'as is' basis.
Links to Third-Party Websites:
We are not responsible for third-party website content. Users should address concerns with the operators of those websites. Any damage, loss, or harm incurred during visits or transactions on third-party sites is not our responsibility.
Maintenance, Support, and Availability:
We provide services on an 'as is' basis, with no guarantee of error-free services. We are not liable for damages caused by interruptions, technical failures, or unavailability of our services. We reserve the right to temporarily suspend or interrupt access to our services for maintenance and updates.
Limitation of Liability:
We explicitly disclaim liability for lost profits or consequential damages related to our business services. The extent of liability is limited to the fullest extent permitted by applicable law. Some jurisdictions may not allow the exclusion or limitation of certain damages.
Amendment:
We retain the right to amend these terms, and any changes become effective upon publication. Continued use of our business services implies acceptance of the amended terms. Users are advised to review the terms periodically.
Governing Law and Jurisdiction:
The website is deemed to be located in India, and the services provided are subject to the exclusive jurisdiction of courts in Bengaluru. The terms are governed by the laws of India.
Logo or Other Artwork:
Unauthorized use of our logo or artwork for linking is strictly prohibited without a trademark license agreement.
Cookies:
We may use cookies to enhance user experience. Disabling cookies from browser settings may impact the functionality of some services.
Notices:
Users may receive emails from Clenet Tech Private Limited detailing upcoming features and services.
By using our services, users agree to comply with and be bound by these terms of service.